Definition
Real-time communication (RTC) is any form of communication in which information is exchanged between users instantly without noticeable delays.
RTCs rely on fast internet connections and specialized software or hardware to ensure high-quality transmissions and low latency. They are used in many applications, such as remote collaboration, telemedicine, and online client support.
They include several alternatives, such as scheduled messages, asynchronous communications, and pre-recorded videos and photos. Moreover, some collaborative tools enable users to collaborate on projects in real-time or asynchronously.
Examples of Real-time Communications
- Live streaming enables users to broadcast and stream live events as they happen.
- Online customer support allows users to contact customer support online and enables IT specialists to connect to users’ devices to assist with problem-solving remotely.
- Voice and video calls enable individuals to interact with each other instantly through the internet.
- Remote collaboration enables teams to cooperate from different locations.
- Online gaming allows players to engage with one another while playing.
- Instant messaging enables individuals to send and receive messages promptly.
- Telemedicine allows medical professionals to conduct virtual patient consultations and continuously monitor individuals in real time.