Overview
At ExtremeVPN, we’re committed to protecting your privacy. We are strongly dedicated to ensuring your private data’s confidentiality and security. Under ExtremeVPN, we’re one.
Collected Data
- Username
- Password (kept encrypted, even if we cannot see it)
- Email address
- Payment details
We use this information to provide and improve our core services to you, our customers. We do not collect data during signing up but use what has already been stored.
In addition, we collect the following information for better service delivery and customer support.
- ISP tracking – We do NOT gather or track user’s private IP or actual location
- Duration of connection – We do NOT store users’ connection time to our servers
- Days of connection – We do NOT keep records of the time you connect to our services
- Usage and Activity logs – We do NOT store any logs related to your usage or activity
To improve our service delivery via app, we gather the following data:
- Data from feedback forms, emails, and live chats
- Program analytics and statistics
The key point is that the information we collect above cannot be used to identify users.
Besides ensuring we do not store or use your identifiable logs to monitor your activity, we do not share any data with other parties, even if forced to.
Please note that we do not store any of the following information:
- Websites visited