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Is Shein Safe? Tips for Secure Online Shopping

Last updated: June 20, 2024 11 min read
Shein Safe Tips for Secure Online Shopping

As online shopping has revolutionized the shopping industry, many e-commerce sites are coming into existence. One such online shopping platform is Shein. But, there is an ongoing debate on whether it’s safe to use or not. Follow us closely as we put the Shein-narrative in the right perspective. You’ll also learn simple measures you can put in place to avoid potential risks while shopping on the website.

Shein-Logo

It’s almost impossible to find someone who doesn’t love discounts. However, there are some online shops like Shein that offer deals that seem rather too good to be true.

The truth is that people have mixed opinions about this online retailer. So, before you either assume that Shein is an online shop that needs to be avoided or you dive into a shopping spree, make sure you have the right knowledge about this platform.

What is Shein?

What is Shein?

Shein is a famous online fashion retailer of trendy clothes and accessories. It was founded by an entrepreneur named Chris Xu in Nanjing, China in October 2008. One thing that has contributed to the site’s popularity is its vast collection of items that are available at remarkably low prices.

Shein initially started as a small-scale drop-shipping company and has now grown to be a global e-commerce site. The platform operates on a fast-fashion business model, which means it offers a vast collection of trendy clothes to its customers at affordably low prices long before they are available in the regular local retail stores.

Is Shein Legal or Not?

Even though there are numerous ethical opinions surrounding its legality, Shein is a legitimate retail brand to shop online.

Truthfully, at first glance, Shein appears to be a bit suspicious. For one, the website has a lot of pop-ups, the layout of the site is not that exceptional, and the goods sold are unbelievably cheap. How cheap exactly? Imagine buying an item you’d buy from your regular store at one-tenth of the price. That’s how low the prices of Shein goods are.

In addition to these concerns, other controversial claims like forced labor, tax evasion, and environmental damage have been made against Shein. Nonetheless, there have also been positive reviews about the company. So, if you don’t mind getting affordable clothes, accessories and other household items, you’re not breaking any law by checking out this site. 

Is Shein Safe?

Is Shein Safe?

Shein seems to be safe to use because it appears to be trusted by numerous users across different parts of the world, including the UK, Australia, Canada, and South Africa. Think about it, if people didn’t feel safe with the service, it wouldn’t have a large user base. According to the TrustPilot review rating, 66% of Shein users gave the company a 5-star rating, 8% gave it a 4-star, and 20% gave it a 1-star.

It’s important to note that just like any other online shop, Shein has some security risks. While it uses industry-standard payment options, you still have to be vigilant when using it.

Additionally, the site is not BBB-accredited because it does not have solid customer support. This means that if you are not satisfied with their services, there really is nobody you can hold accountable for a resolution. All these downsides are things you might want to consider before using the store.

Is the Shein Website Safe?

The Shein website is generally safe because there aren’t issues of your financial details being stolen or your identity being used by the company. The website uses standard security protocols like HTTPS to protect user data. As such, you can rest assured that your card details are safe while shopping online.

Is the Shein App Safe?

You can safely use the Shein app to shop because of its SSL encryption. Also, the platform incorporates online payment systems like Visa, Mastercard, and PayPal to securely process your payments.

It’s best to update your Shein app regularly so you are using the updated version of the app to minimize potential security risks.

Are Shein Clothes Good Quality?

Are Shein Clothes Good Quality?

The quality of Shein clothes varies. This is probably why many people think that one of the trade-offs of Shein’s low prices is probably in their quality. This isn’t so unexpected because low prices often imply poor quality. While some customers seem to be satisfied with their Shien purchases, others have reported issues like low-quality material, irregular sizing, and online misrepresentation of the actual product.

Some commentaries about the quality of Shein goods are that because of the quantity of products made by the company, the quality of the craftsmanship usually varies. Also, the low-quality materials used can contain harmful chemicals.

If you prefer high-grade clothing as opposed to clothes made from acrylic, polyester, and rayon, then you might not find Shein’s clothes to be satisfactory. However, if you love a fast-fashion brand with minimal focus on quality, the Shein might serve you well.

United States

Shein Payment Options Available in the United States

Shein has numerous payment options like every other online shop. For users in the United States, here are the available Shein payment options:

  • Affirm
  • AfterPay 
  • American Express
  • Cash App Pay
  • Diners Club
  • Discover Network
  • Klarna
  • PayPal
  • Maestro
  • Mastercard
  • Venmo
  • Visa
  • Zip

Reasons People Believe Shein Is a Scam

Reasons People Believe Shein Is a Scam

The narrative about Shein being a scam is prevalent. And as they say, there is no smoke without fire. Let’s examine why people think Shein to be a scam.

1. Ridiculously Cheap Products

When consumers see cheap prices, there is the perception that it is either an inferior product or there is someone else suffering the consequences. There is the narrative that the workers behind the supply chain of Shein products receive unfair wages. Moreover, cheap clothing items may pose a safety hazard for younger children.

2. Quality Issues

While some Shein products meet user expectations, others fall significantly below quality. In short, getting good quality items would always be a hit-or-miss situation. There are also instances where the delivered product looks different from the online images. So, while you might be getting a seemingly fantastic deal on prices, you are likely to end up with something that will fall apart very quickly.

3. Chinese Product

There is a prevalent stereotype in the Western world that products from China are generally of lower quality. People are also concerned about the ethical implications of their purchase considering the manufacturing and labor practices in China. All these biases affect how people view Shein’s legitimacy.

Also, there’s the mindset that Chinese websites have secret malware designed to provide unauthorized access to user data.

Shein has been accused so many times of copying the designs of other brands without their consent. This action raises legal and ethical concerns and paints the company in a negative and untrusted light.

5. Poor Customer Support

Many Shein customers have expressed displeasure in how difficult it is to resolve issues like receiving refunds or exchanges because of their poor customer support. These experiences leave people feeling frustrated and scammed.

One of the effects of the COVID-19 pandemic was an increase in online fraud. During this period and beyond, instead of cutting down costs and saving money, Shein invested massively in advertising their products. The fact that they were pushing their marketing at a time when many people were broke seemed like an attempt to lure people into spending the little money they had to manage to survive.

How to Stay Safe When Shopping on Shein

Privacy

As we’ve discussed about the security of Shein, it’s good to adopt some safety measures to enhance your online experience. Here are the safety tips that you should follow while using the platform.

1. Check Reviews

Before going ahead to pay for any product on Shein, take some time to read the reviews on the product. Pay attention to both the positive and negative comments to have a holistic idea of what to expect. You can also look out for customer-uploaded pictures to have a more realistic view of how a product actually looks like.

2. Don’t Shop for Staples

For basic and critical items like jeans and jackets that you are more likely to wear repeatedly, it’s best to shop from more established brands. Nonetheless, Shein is a great place to get trendy, and unique fashion pieces that you don’t plan to wear as often.

3. Go by Measurement, Not Size

The sizes of products on Shein usually vary across different regions. As such, it is better to determine your size by measurement instead of through sizing. Simply take measurements of your body and compare them with the size chart to make a more accurate pick of an item that will best fit you.

4. Protect Your Account

It’s a great security practice to use a unique and complex password for your Shein account to prevent unauthorized access. If you don’t know how to create a strong password for yourself, try ExtremeVPN’s password generator tool. You can also put in the extra effort to update your password regularly to minimize security risks.

5. Use Two-Factor Authentication if Possible

Activating the two-factor authentication (2FA) option on your Shein account adds an extra layer of security to it. The 2FA usually involves you providing two forms of identification to access your data when needed.

6. Be Informed of Shein’s Privacy Policy

Take your time to read their privacy policy to understand how Shein collects, uses, and protects your personal data. You should also familiarize yourself with their return policy. For example, it’s important to note that some items like underwear, lingerie, bodysuits, and jewelry are not eligible for return. The other items eligible for return must be unworn, with their tag and returned within 35 days of purchase.

Before buying, check the products page to know whether an item can be returned or not. While Shein has a return policy, the process is rather cumbersome, and you will have to exercise a lot of patience to go through it.

7. Secure Your Wi-Fi Usage

You shouldn’t log in to your Shein account when connected to public Wi-Fi. Instead, make use of a secure private connection. If you must use public Wi-Fi, then consider solutions a high-quality VPN like ExtremeVPN to encrypt your data and protect your online activity.

8. Update Your Shein App Regularly

When apps are updated, they usually include security patches and other new features that will boost your safety. As much as possible, update your Shein app so you don’t miss out on important updates that would make your shopping experience more secure.

Conclusion

There’s no way we can shut down the negative perception going around about Shein. While the site provides a large number of decent products at reasonable prices, the decision to shop with the company is totally up to you. However, we believe you will make a better decision with our review of the platform and all the concerns surrounding its use.

If you do decide to shop on Shien, we recommend that you start with making small orders to have a real-life experience of how their products are. You can then work your way up to making larger orders. Also, consider using a trusted VPN like ExtremeVPN to provide ultimate online security for yourself.

FAQs

Why is Shein so cheap? Up
Many factors contribute to Shein’s cheap products. These include manufacturing in large quantities, use of cheap labor, and the use of cheaper materials in production.
Is Shein safe to wear? Up
Shein products are generally safe to wear. However, their clothes are usually of lower quality and durability. There have also been reports that the chemicals used in producing some fashion items might be potentially harmful.
Is Shein safe for Apple Pay? Up
Yes, it is. In fact, Apple Pay adds an extra layer of security by preventing the exposure of your card information.
Is Shein safer than Temu? Up
Both platforms are relatively similar in terms of safety, and your choice of either of them will largely boil down to personal preference. Nonetheless, it is best to practice general online safety measures when using either of the websites.

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About the Author

Minhal is a content writer specializing in cybersecurity and tech news. With a background in journal...
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